7505 Karl May Drive • Waco Regional Airport • P.O. Box 5219 • Waco, TX 76708
Phone: (254) 752-8381 • Fax: (254) 752-3307 • www.ramaircraft.com


ENGINES • PARTS • PROPELLERS • ACCESSORIES • STC'S
   
RAM Parts and Accessory Warranty Policy

RAM warrants that all current production parts and other products sold by RAM shall be free from defects in material and workmanship under normal use and service until one year from the date of installation on the aircraft if, and only if, the following conditions are met:

  • The unit and warranty claim, with all requested information properly supplied, has been returned to RAM within 30 days of the product defect date. Units must not be disassembled and must be in “as removed” condition.
  • No substitute parts shall have been installed in the product without prior authorization of RAM, Waco, Texas.
  • The product shall not have been disassembled, repaired, or altered outside of RAM, unless expressed written prior authorization was granted.
  • The product shall not have been subject to misuse, accident, or improper installation unless proof is submitted to the satisfaction of RAM that such abuse was not a cause for the claimed defect.

RAM Nickel New Cylinder Package
  • RAM Nickel New Cylinder Package cylinder assembly is warranted to be free from defects in material and workmanship (parts and labor) under normal use and service for a period of one year following the date of shipment from RAM.

  • RAM further warrants each RAM Nickel New Cylinder Package nickel process cylinder bore to remain free of corrosion and wear beyond service limits in normal operating conditions during TBO, or for a period of five (5) years following date of shipment from RAM, whichever occurs first. RAM’s obligation will be to repair cylinders with new limits nickel process bores and issue a new set of rings. This process does not include labor costs.

Limitations and Exclusions
  • The sole responsibility and liability of RAM and your exclusive remedy under this claim arising out of, connected with, or resulting from, this sale of the performance or breach of any condition or warranty thereunder, or from the manufacture, delivery, or use of the product shall be the repair of, or replacement, or credit for the defective product at RAM’s option.
  • In no event, whether as a result of a breach of contract, warranty, tort (including negligence), or otherwise, shall RAM be liable for any special, consequential, or penal damages or expenses, including, but not limited to, costs of substitute products, facilities, or services, downtime, or costs or claims of third parties for such damages or expenses.
  • Parts, or other products, sold and distributed by RAM may have further warranty that applies. The warranty solution most favorable to the customer will be processed by RAM.

Specific Terms

  • The sole and exclusive remedy under this warranty is limited to repair or replacement of the subject part or accessory. Associated charges including, but not limited to, labor, transportation, exporting, and troubleshooting are specifically excluded. RAM's issuance of a replacement part prior to RAM's receipt of your subject core exchange warranty part does not excuse you of returning the subject part to RAM within 30 days and at your expense per associated charges statement above.
  • The foregoing warranty is exclusive and in lieu of all warranties or remedies whether written, oral, implied, or statutory. Any and all implied warrantless or merchantability, fitness for a particular purpose, course of dealing or usage of trade are hereby expressly disclaimed and excluded. RAM may, at its discretion, issue a replacement part, such not being an acceptance or acknowledgement of any warranty, or discrepancy, or failure of any other part so prior dispensed
    by RAM.
  • Acceptance of the product by you shall constitute your acknowledgement and acceptance of the terms, provisions, limitations, and exclusions set forth herein. Such terms, provisions, limitations, and exclusions shall not be modified, deleted, or supplemented except by an express written acknowledgement of RAM.
  • No person, or reseller, is authorized to give any other warranty or to assume any other warranty or to assume any additional obligation or liability on behalf of RAM.
  • RAM as described herein is RAM, McLennan County, Waco, Texas. You and your as described herein is the person or persons, organization, or company that is the end user of RAM parts or products on aircraft or aircraft apparatus for which the original part or product was intended when manufactured and so sold by RAM.
  • Use of RAM parts or products on experimental aircraft, or other non FAA certified aviation apparatus, or other worldly mechanical devices, may at RAM’s discretion be determined to be misuse without any warranties or remedies, such non-approved usage of subject part to be at your sole risk
    and remedy.

Engine and Propeller Warranty
  • RAM OHE engine or engine package warranty is a separate warranty. Please ask for a copy. McCauley new propeller warranty is a McCauley factory warranty. Please ask for a copy.

 

 
 
 
RAM Aircraft, LP • 7505 Karl May Drive • P.O. Box 5219 • Waco, TX 76708
Phone: (254) 752-8381 • Fax: (254) 752-3307 • www.ramaircraft.com