2017-2018 RAM Parts Catalog - page 193

RAM Parts and Accessory Warranty Policy
Parts Manufactured or Overhauled by RAM Aircraft, LP
RAM warrants that all new RAM manufactured FAA/PMA parts and products
overhauled by RAM shall be free from defects in material and workmanship under
normal use and service until one year from the date of purchase from RAM Aircraft LP,
only if the following conditions are met:
1. The product (part or component) requiring warranty repair or replacement is
returned to RAM within 30 days of the product defect date.
2. The claimant must provide all information requested by RAM Aircraft regarding
the warranty claim.
3. The product must not have been disassembled and must be in “as removed from
the airplane” condition.
4. No substitute parts or modifications shall have been installed or made to
the product.
5. The product shall not have been disassembled, repaired, or altered outside
of RAM.
6. The product shall not have been subject to misuse, improper installation,
improper operation, improper maintenance or damaged during an aircraft
mishap.
Parts Manufactured or Overhauled By Companies other than
RAM Aircraft, LP Sold by RAM
Parts sold, supplied or distributed other than RAM manufactured FAA/PMA new or
RAM overhauled parts will be repaired or replaced in accordance with the warranty
policy of the manufacturer or overhauler of that part. RAM will assist in filing warranty
claims as necessary or appropriate for those parts not manufactured or overhauled by
RAM Aircraft LP.
Limitations and Exclusions
1. The sole responsibility and liability of RAM and your exclusive remedy under this
claim arising out of, connected with, or resulting from, this sale of the
performance or breach of any condition or warranty there under, or from the
manufacture, delivery, or use of the product shall be the repair of, or replacement,
or credit for the defective product at RAM’s option.
2. In no event, whether as a result of a breach of contract, warranty, tort (including
negligence), or otherwise, shall RAM be liable for any special, consequential, or
penal damages or expenses, including, but not limited to, costs of substitute
products, facilities, or services, downtime, or costs or claims of third parties for
such damages or expenses.
Specific Terms
1. The sole and exclusive remedy under this warranty is limited to repair or
replacement of the subject part or accessory. Associated charges including, but
not limited to, labor, transportation, exporting, and troubleshooting are
specifically excluded. RAM's issuance of a replacement part prior to RAM's
receipt of your subject core exchange warranty part does not excuse you of
returning the subject part to RAM within 30 days and at your expense per
associated charges statement above.
2. The foregoing warranty is exclusive and in lieu of all warranties or remedies
whether written, oral, implied, or statutory. Any and all implied warrantless or
merchantability, fitness for a particular purpose, course of dealing or usage of
trade are hereby expressly disclaimed and excluded. RAM may, at its discretion,
issue a replacement part, such not being an acceptance or acknowledgement of
any warranty, or discrepancy, or failure of any other part so prior dispensed by
RAM.
3. Acceptance of the product by you shall constitute your acknowledgement and
acceptance of the terms, provisions, limitations, and exclusions set forth herein.
Such terms, provisions, limitations, and exclusions shall not be modified, deleted,
or supplemented except by an express written acknowledgement of RAM.
4. No person, or reseller, is authorized to give any other warranty or to assume any
other warranty or to assume any additional obligation or liability on behalf of
RAM.
5. RAM as described herein is RAM Aircraft, McLennan County, Waco, Texas. You
and your as described herein is the person or persons, organization, or company
that is the end user of RAM parts or products on aircraft or aircraft apparatus for
which the original part or product was intended when manufactured and so sold
by RAM.
6. Use of RAM parts or products on experimental aircraft, or other non FAA certified
aviation apparatus, or other worldly mechanical devices, may at RAM’s discretion
be determined to be misuse without any warranties or remedies, such
non-approved usage of subject part to be at your sole risk and remedy.
RAM OHE Engine and Propeller Warranty
RAM OHE engine or engine package warranty is a separate warranty. Please ask
for a copy. McCauley, Hartzell, or Sensenich new propeller warranty is a McCauley,
Hartzell, or Sensenich factory warranty. Please ask for a copy.
RAM Aircraft, LP is a professional and experienced international shipping authority,
properly certified to handle needed documentation with expedience and accuracy. In
compliance with U.S. Customs & Border Protection, RAM is authorized to prepare
Shipping Export Declarations (SEDs). In accordance with The Federal Aviation
Administration (FAA), RAM is authorized to prepare FAA-Approved forms, initiated and
approved by RAM DMIR and DAR authority. RAM ships in accordance with Automated
Export System (AES).
RAM uses the Starship computer software shipping program, and is authorized to
prepare commercial invoices.
RAM can initiate both Certificates of Origin and Certificates of Airworthiness. RAM is an
FAA/EASA-approved aircraft parts supplier. RAM maintains regional commercial agents to
assist in all matters without additional cost to our customers.
RAM Aircraft is the
International Shipping Specialist
Call for more info (254) 752-8381
Europe:
atec aviation
GmbH & Co. KG
Contact Person: Horst Schoen
Boelckestrasse 100
24159 Kiel
Germany
Phone: +49 431 247 264 00
Fax: +49 431 247 264 11
E-mail:
Website:
Australia/Asia:
Superior Air Parts Pty Ltd
Contact: Rob Fisher, General Manager
628 Lores Bonney Drive,
Archerfield Airport
Brisbane, Queensland, Aust .4108
5/4 Markedo Place,
Papakura 2110
Auckland, NZ
Phone: 61 7 3274 4288 (Aust)
Phone: 64 9 298 8992 (NZ)
Fax: 1800 044 855 (Aust)
E-mail:
Website:
EXHAUST
ENGINES & STCs
PROPELLERS
ADDITIONAL PRODUCTS
EXPERIMENTAL
ENGINES & PARTS
AIRFRAME PARTS
& ACCESSORIES
ENGINE PARTS
& ACCESSORIES
(254) 752-8381
PARTS FAX:
(254)756-0640
ENGINE FAX:
(254) 752-3307
193
2017-2018 RAM CATALOG
RAM Aircraft, Limited Partnership • P.O. Box 5219 • Waco, TX 76708 • 7505 Karl May Dr. • Waco Regional Airport
Phone: 254-752-8381 • Parts Fax: 254-756-0640 • Engines Fax: 254-752-3307 •
Product, price, specifications, and availability subject to change without notice. Installer must cross-check eligibility with applicable technical data.
RAM PARTS AND ACCESSORY WARRANTY POLICY
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